1Eligibility & accounts
You're responsible for your account, for keeping access to your phone number and sign-in methods secure, and for making sure the information you give us is accurate. One active session is allowed per account at a time.
2Bookings & services
- Clients must give an accurate job location, home size and any access details the cleaner needs.
- Cleaners must be approved by Jobz, carry out services professionally and follow platform safety rules.
- Services are only available in the cities and areas shown in the app.
3Payments, fees & refunds
The price for a job is shown before you confirm. Jobz keeps a platform commission from each job and pays the rest to the cleaner. Payments may be processed by third-party providers. Whether a refund applies depends on the job's status and our platform rules, which the app explains before you cancel.
4Communications
Jobz provides in-app chat and calling to help complete jobs. Using these features to harass, abuse or defraud anyone may lead to suspension.
5Prohibited activities
- Abuse, harassment, threats or discrimination of any kind.
- Fraud, chargeback abuse, or arranging off-platform payments for jobs found on Jobz.
- Unauthorised scraping, reverse engineering, or disrupting the service.
6Suspension & account deletion
We may suspend accounts that break these terms or put others at risk. You can delete your account at any time in the app or on our account deletion page. What happens to your data is explained in our privacy policy.
7Disclaimers & limitation of liability
Jobz is provided "as is" to the extent the law allows. We work hard to keep the service reliable and safe, but we can't guarantee uninterrupted service or the outcome of every job.
8Changes
We may update these terms from time to time and will change the date at the top when we do. If you keep using Jobz after an update, you accept the revised terms.
9Contact
Questions about these terms? Reach us through the contact page.